For admins

Alerts

Linx tells you when something needs you: a phone line down, a failed backup, someone guessing passwords or asking for many password resets, an admin with no second step resetting their password by email, unusual calls abroad.

Alerts

Where alerts go

+ Add → Guide me, then choose where: ntfy (recommended for phones: a free app, alerts arrive as notifications), Telegram, Slack, Microsoft Teams, Gotify, a signed webhook for your own software, or Email to one or more addresses.

Email is greyed until email is set up: see Email. The Email isn’t sending alert always goes to your other channels, never by email, so add at least one other channel too.

Which alerts

  • Only critical: only when calls can’t be made or Linx needs you now.
  • Problems (recommended): also warnings.
  • Everything: also notes, like a first call to a new country.

Quiet hours

Not at night holds other alerts during the hours you choose. Critical ones are always sent.

Test it

The last step sends a test. Check it arrived where you chose, then It arrived. Send a test again any time from its page.

Alerts on the page

Admin home’s Needs attention shows open alerts. Each clears itself when the problem is fixed.